Privacy Policy

Introduction

This Privacy Policy explains how deepanchoris AG ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and Austrian data protection laws.

Data Controller Information

The data controller for your personal information is deepanchoris AG, located at Mariahilfer Straße 32, 6026 Innsbruck, Tyrol, Austria. Registration Number: FN917358a, VAT Number: ATU91258746.

Data Collection

The data we collect includes personal information you provide directly to us and information automatically collected through your use of our website. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request our services
• Communication Data: Messages, enquiries, and correspondence you send to us
• Technical Data: IP address, browser type, device information, and website usage statistics
• Marketing Data: Your preferences in receiving marketing communications and your communication preferences

How We Use Your Information

How we use your information depends on the services you use and your relationship with us. We use your personal data for the following purposes:

• Service Provision: To provide executive compensation planning services and respond to your enquiries
• Communication: To communicate with you about our services, respond to your questions, and provide customer support
• Business Operations: To manage our business relationship with you and maintain our records
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Marketing: To send you information about our services (with your consent where required)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legal Obligation: Where we need to comply with legal or regulatory requirements
• Legitimate Interest: Where processing is necessary for our legitimate business interests

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, such as hosting providers, analytics services, and professional advisors. All third parties are required to maintain the confidentiality of your information and use it only for the purposes specified.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Contact information and communication records are typically retained for up to 7 years after our last interaction, whilst website analytics data is retained for up to 26 months. We regularly review our retention periods and securely delete data that is no longer required.

Your Rights

Under GDPR and Austrian data protection laws, your rights include:

• Right of Access: You can request information about the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request a copy of your data in a structured format
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, regular security assessments, and staff training on data protection principles.

International Data Transfers

When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognised transfer mechanisms to protect your data.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.